Last updated 27.09.2017
Please read all these Terms and Conditions
GENERAL TERMS AND CONDITIONS
These terms and conditions will apply to the purchase of the goods by you (The consumer or you). We are HoneyBerry Limited (the supplier or us or we), a company registered in England and Wales under number 9668137 whose registered office is at Topsfield Parade, London, N8 8PT with email address firstname.lastname@example.org .
These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these terms and conditions. You can only purchase the Goods from the website if you are eligible to enter into a contract and are at least 18 years old.
- Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade;
- Contract means the legally binding agreement between you and us for the supply of the Goods;
- Goods means the products advertised on the website that we supply to you of the number and description as set out in the order;
- Order means the customer’s order for the Goods from the supplier as submitted following the step by step process set out on the website;
- Website means our website, HoneyBerry, on which the Goods are advertised
The description of the Goods is as set out in the Website. All goods which appear on the Website are subject to availability.
Pictures are for illustration only. Due to naturally sourced ingredients the texture and colour of the products may vary.
In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
IMPORTANT: Our products are not suitable for infants under 12 months of age.
BASIS OF SALE
The description of the Goods in our website does not constitute a contractual offer to sell the goods. When an order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.
The order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.
A Contract will be formed for the sale of the Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the contract, but in any event not later than the delivery of any Goods supplied under the Contract.
No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made later it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.
Prices for our products are subject to change without notice.
The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order.
Payments are completed online through credit or debit card.
Upon submitting your order online, your payment details will be collected, stored and processed securely by PayPal. HoneyBerry Ltd does not hold your payment details.
You do not need a PayPal account when submitting and completing your order. You can pay by Visa, Mastercard, American Express or Maestro.
We deliver goods to UK mainland.
Most products are delivered either by courier (Hermes) or by post (Royal Mail)
Occasional delays may occur in the delivery due to factors beyond our control. We will inform you of any unexpected delay we are aware of.
CANCELLATION, REFUND AND RETURN POLICY
You can cancel your order, Except for any products which are personalised and made to your special requirements, by telling us no later than 14 calendar days from the day the Goods were received, if you simply wish to change your mind. The cancellation must be sent to us in writing at email@example.com .
You must return to us the Goods in an unopened, unused and undamaged condition at your own expense within 14 calendar days of notifying us about the order cancellation. We recommend that you obtain a proof of postage for any goods returned. We cannot issue a refund until we have received the returned items.
We will issue a refund within 14 calendar days of receiving the returned goods. We will refund the full cost of your order including the postage (except if you chose a delivery option other than the least expensive standard option offered by us)
This does not affect your rights when the reason for the cancellation is any defective goods.
We reserve all rights to the copyrights, logos and any other materials used on this site.
GOVERNING LAW AND JURISDICTION
The contract is governed by English law
English courts will have exclusive jurisdiction in the case of any dispute.
Questions about the Terms & Conditions should be sent to us at firstname.lastname@example.org
These terms and conditions were created using a document from Rocket Lawyer (www.rocketlawyer.co.uk)